Description
Training objective: Develop assertive communication skills tailored to professional situations, enabling participants to express themselves clearly, defend their positions, set boundaries, and manage difficult interactions without generating unnecessary tension.
Learning Objectives
- Identify your communication style and barriers to assertiveness
- Adopt an assertive posture suited to professional contexts
- Express yourself clearly and impactfully without aggression
- Say no, set boundaries, and formulate disagreement
- Manage difficult situations (tensions, criticism, difficult behaviors)
- Develop constructive and professional communication
Target Audience
Professionals in a work environment
Frontline managers
Project managers
Any individual regularly interacting with internal or external stakeholders
Prerequisites
No technical prerequisites
Regular professional communication experience
Program Outline
Informations
Duration
2 jour(s)
14h
Tarif
Sur demande
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