Description
Training objective: This GLPI training will enable you to master IT asset management both technically (GLPI architecture and operation, inventory, automation, etc.) and organizationally.
Learning Objectives
- Understand the benefits of GLPI for the company and the IT infrastructure administrator
- Describe the general architecture of GLPI
- Install OCS Inventory NG and agents on clients
- Install GLPI on a server and agents on clients
- Automatically retrieve information from network elements
- Understand and exploit the information available in GLPI
- Master the user interface
- Secure GLPI usage
- Install a plugin
- Implement a Helpdesk system for users
- Adapt ITIL best practices to the GLPI context
Target Audience
IT Asset Managers
Helpdesk Services
Prerequisites
Concepts of system and network administration
Program Outline
Informations
Duration
3 jour(s)
21h
Tarif
2180 € HT
HT