Description
Training Objective: This training enables participants to understand and leverage Salesforce for CRM process management and automation. It covers platform administration, object and field configuration, automation with Flow and Process Builder, as well as integration and permission management.
Learning Objectives
- Understand the Salesforce ecosystem and its main features
- Manage and administer objects, fields, and data in Salesforce
- Automate processes with Flow, Process Builder, and Workflow Rules
- Configure permissions, roles, and data sharing rules
- Leverage dashboards and advanced reports to analyze performance
Target Audience
Salesforce administrators.
CRM and sales managers.
Developers seeking to master Salesforce configuration.
Digital and marketing project managers.
Prerequisites
Basic knowledge of customer relationship management (CRM)
Familiarity with cloud tools and SaaS solutions
Program Outline
Informations
Duration
3 jour(s)
21h
Tarif
1850 € HT
HT
