Description
Training objective: Understand and apply the fundamental characteristics and functionalities of the ServiceNow platform
Learning Objectives
- Understand the processes and approaches of the CMDB in ServiceNow
- Master best practices for organization and implementation
- Know how to manage the lifecycle of CIs
- Be able to manipulate the CMDB in ServiceNow
Target Audience
Service Managers
Prerequisites
Aucun
Program Outline
Informations
Duration
3 jour(s)
21h
Tarif
2180 € HT
HT