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Réseaux et systèmes
ITIL® 4 - Specialist - Create, Deliver and Support
3 jours • 21 heures
Description
Training Objective: This ITIL 4 CDs training provides an overview of the tools and technologies that support service management, and shows how to integrate management practices into end-to-end value stream models. This training prepares for the ITIL® 4 Specialist - Create, Deliver and Support certification.
Learning Objectives
- Planifier et construire un flux de valeur pour créer, fournir et soutenir un service
- Créer, fournir et soutenir des services
- Se préparer au passage de la certification ITIL 4® Specialist CDS
Target Audience
Directeurs informatiques
Responsables de production
Managers
Prerequisites
Être certifié ITIL® 4 Foundation
Program Outline
Informations
Duration
3 jours
21 heures
Tarif
2200 €
HT
