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Design & marketing digital
Community Management - Animating and Moderating a Community on Social Media
2 jour(s) • 14h
Description
Training objective: Effectively manage and moderate a community on social networks as a Community Manager
Learning Objectives
- Acquire skills to structure and map a community on social networks
- Master engagement techniques to attract and retain the community
- Apply best practices in moderation to maintain a healthy and respectful environment
- Develop communication skills to effectively engage with the community
- Learn to manage stress related to the Community Manager role and maintain perspective
- Simplify content without distorting its meaning and communicate clearly and accessibly
Target Audience
Community managers
Digital communication specialists
Social media managers
Online customer service managers
Prerequisites
General knowledge of the basic principles of social media and their operation
Program Outline
Informations
Duration
2 jour(s)
14h
Tarif
1500 € HT
HT